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Staff Spotlight

Meet Miriam Scannell

Miriam is our Manager of Scheduling, and she has a deep connection with our interpreters and clients. She ensures that communication between clients and interpreters is facilitated and seamless, thanks to her exceptional interpersonal skills. Let’s hear what she has to say about her daily life.

Can you describe a typical day in your role as a scheduler at our company?

Every day is different, so there isn’t a typical day for me. I’m constantly taking calls from interpreters and clients, helping them communicate and connect. Things are always evolving, making it a fast-paced environment. I like to call it “hit the ground running”.

How do you prioritize and manage interpreter assignments to ensure smooth and efficient service delivery?

I review each request and ensure that the date, time, and location are clear. Having worked at LP for so long, I know most of our clients and understand the best match of interpreters. I prioritize urgent requests and have the ability to stay organized. I am a planner and good at organizing tasks.

What inspired you to pursue a career in scheduling, specifically in the language services industry?

I find my work enjoyable because I get to work with the immigrant community. My mother is an immigrant to the US from Brazil, so I’ve seen firsthand the challenges she faced. Working with new immigrants and bridging the language gap are rewarding experiences for me. I’m proud of the support we’re able to provide to the community.

What do you like to do during your free time to relax and recharge?

Self-care is essential, and I make sure to carve out time for myself. Some of my favorite ways to unwind are by reading a good book at night and/or treating myself to a glass of wine during dinner.

Join us as we celebrate our one-year anniversary as a private company!

Come meet Miriam and the team on April 10th at our ribbon-cutting event at the Portland Chamber of Commerce. Join us to hear our stories and celebrate our one-year anniversary as a standalone LLC. We would love to see you! Please register via the link below.

Register Today

Wednesday, April 10, 2024

2PM – 4PM (ET)

93 Exchange St, Portland, ME 04101